Why does my collagen powder clump? Is that normal?Updated a month ago

Clumping can happen, and it's actually a good thing!

Our collagen is made with 100% natural ingredients, with no anti-caking agents, fillers, or artificial binders. Because of this, the collagen is hygroscopic, meaning it naturally attracts a little moisture from the air. While this makes it highly soluble and well absorbed by your body, it also means the powder can be sensitive to moisture and humidity, especially after it's opened.

Soft clumps may form if the pouch isn't sealed tightly or if it's stored in a humid environment. The good news is, clumping doesn't affect the quality or performance of the collagen. It's still perfectly safe and effective to use!

How can I prevent clumping and keep my collagen fresh?

To keep your collagen in top condition:

• Use it daily once opened (it’s a 30-day supply designed for optimal freshness).

• Shake the pouch well before each use.

• Seal the pouch tightly after every scoop.

• Store it in a cool, dry place.

• Use a dry spoon each time.

If you're concerned about clumping, feel free to send us a photo at [email protected] and we’ll take a closer look for you.