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Return PolicyUpdated 7 months ago

How many days do I have to return my item?

We understand that you might change your mind about your purchase. You can return any item ordered within 30 days of purchase. The item must be unused and in the same condition that you received, including the original packaging.

To notify us of your intent to return, please contact our customer support team through live chat or email. Please specify the reason why you want to return your order - that would help us immensely. This will help us improve our product and the experience for our customers.

Do I need to cover the return shipping cost?

Yes, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Once you reach out to our support, we'll provide you with a Return Authorisation Number, that will help us identify your return.


What type of refund can I expect?

If you return your order within the return window mentioned above, we will refund your order using your original method of payment.


When will I receive my refund?

Typically, you can expect to receive your refund within 2-10 days of when we receive your return.

For any questions regarding our return policy, please reach out to our customer service team through live chat or email.

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