Have a question about your order or your subscription? Unsure how to skip, or add, or cancel it? We have answers!
We use Royal Mail for all UK orders. So you’ll typically receive your soft gels within 1-2 working days. EU orders take 3-7 and outside EU takes 7-10. If you have any questions or concerns, please contact us.
Our Refill Service saves you 25% off our usual price and makes it easier than ever to stay topped up on your supplements. Simply subscribe to our service, and we’ll send you your supplements every month or two in a postbox friendly sealed eco-bag. Yo
You’ll get charged immediately when you place your first order. Then, whenever your next charge is coming up, you'll receive an email a few days before we send out your next shipment, so it's never a surprise. If you want to check when your order is
Our subscription management platform is very easy and intuitive, giving you full control over your payments and orders. Within your account portal, you’ll see many options to manage your subscription. First, you should log in. You can find more about
To make your life easier, we use a password-less login method. Our subscription provider Skio is a secure platform, so you can feel rest assured that your personal details are 100% safe while using a password-less login. To log in:. 1. Enter your ema
It's not mandatory to subscribe, but we highly recommend to if you'll be regularly taking our supplements. We understand that you might have your own reasons not to subscribe, but it's best to give it a try and see how easy it is to manage your order
In the unlikely circumstance that you receive a faulty or damaged product from us, please reach out to our friendly customer service team at [email protected]. Or you can use a chat option, and we'll get back to you as soon as we can!
We'll be sad to see you go, but if you've made up your mind to cancel, you can manage it from the Account section or reach out to our friendly customer service team at [email protected]. They'll be able to take it from there for you. To cancel yo
You can update your delivery address at any time by logging into the Account section using the email you signed up with. 1. Once you’ve logged in, you'll be able to see your subscription details including your next order date, frequency and more. 2.
You can update your payment method at any time by logging into the Account section using the email you signed up with. Once you’ve logged in, you'll be able to see your subscription details including your next order date, frequency, and more. 1. Simp
At this moment, we don't offer free trials or mini sample packs. Wondering why?. We believe that taking vitamins consistently is key! You are unlikely to notice overwhelming results after taking your supplements for a week or two, but if you stay con
Once you've logged into your account, you'll find an “Order history” button at the top right of your screen. Simply click this to see all of your previous orders. Here, you'll be able to find information about:. To return to your account, hit the "S
At this stage in time, we do not have an option to pause subscriptions. However, we do have the option to skip your next order or select a specific date for your next shipment. You can skip it any time by logging into the Account section using the em
Cancelled your subscription some time ago and want to go back to it?. Within your account, simply scroll down to the portal's homepage to view your previous orders and subscriptions. Once you've found the subscription you cancelled, you can reactivat
If you are currently subscribed to NothingFishy Omega 3 or Vitamin D3 and you would like to try our newest member of NothingFishy family - Irish Sea Moss - you can switch to one of the bundles. Take advantage of our bundled offers to enjoy the Nothin
Our subscription management platform is very easy and intuitive, giving you full control over your payments and orders. Within your account portal, you’ll see many options to manage your subscription. And yes, you could even gift your subscription to
Our subscription management platform is very easy and intuitive, giving you full control over your payments and orders. Within your account portal, you’ll see many options to manage your subscription. First, you should log in. You can find more about